Sell On Reliable

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FAQs

To create items, you first need to establish a brand. Follow these steps:

  1. Go to the “Brands” section.
  2. Select the brand you want to add items to.
  3. Click the “Add” (+) button.

To add items to your brand:

  1. Access the “Brands” section.
  2. Select the brand you want to add items to.
  3. Click the “Add” (+) button.

To remove an item from your inventory:

  1. Go to the “Brands” section.
  2. Select the brand containing the item.
  3. Open the item you want to remove.
  4. Click “Delete Item.”

To delete a brand (this will remove all associated items):

  1. Go to the “Brands” section.
  2. Select the brand you wish to delete.
  3. Click the “Delete” button.

To update an item’s details:

  1. Access the “Brands” section.
  2. Select the brand containing the item.
  3. Open the item you want to edit.
  4. Click the “Edit Item” button to update its details.

Fulfillment by Reliable (FBR) is a service where Reliable stores, packs, and ships your products using trusted logistics partners like VOXX, DHL, FedEx, and Fele Express. This ensures fast and efficient order fulfillment while you focus on growing your business.

Reliable works with multiple logistics partners, including VOXX, DHL, FedEx, and Fele Express, to guarantee timely and secure deliveries. We optimize routes and work with experienced couriers to provide a seamless delivery experience.

To boost sales, ensure your product listings include high-quality images, detailed descriptions, competitive pricing, and positive customer reviews. You can also leverage Reliable’s promotional tools and optimize delivery by working with logistics partners like VOXX, DHL, FedEx, and Fele Express.

“In-transit” means that orders are on their way to their delivery destinations.

A brand acts as a collection or repository for your products.

Reliable partners with Paystack and Flutterwave for secure transactions. Payments are processed and received by 10 AM on the next business day.

To accept an order, you need to confirm it. Once confirmed, our trusted delivery partners will handle the pickup and ensure prompt delivery to the customer, providing a seamless and hassle-free experience.

Yes, Reliable partners with leading logistics companies such as VOXX, DHL, FedEx, and Fele Express to ensure seamless delivery. Once an order is confirmed, our logistics partners handle pickup and delivery to your customers.

Yes, while Reliable provides logistics support through VOXX, DHL, FedEx, and Fele Express, you can also fulfill orders using your own delivery service if preferred. However, using our trusted partners ensures reliability and efficiency.

Reliable charges a small commission on each sale to cover platform and transaction costs. For a detailed breakdown of fees, please refer to our Seller Agreement.

Featured product placement is available for top-performing sellers with high customer ratings, fast order fulfillment, and reliable deliveries through our logistics partners.